+ HOW DO I GET IN TOUCH, AND WHAT HAPPENS?

If you think you might like to work with me, contact me for a free introductory 15-minute call. We can explore what has bought you to therapy at this point, how I work, and you can ask any questions. There is no pressure to decide on the spot - finding the right therapist is key. I can also refer you to other therapists who might be a good fit. If we think we’re the right fit, we will agree a weekly time and I will send you a counselling contract and personal information form on my secure system.

+ WHAT DOES IT COST?

My current fees are:

• 15 minute introductory consultation telephone only: free.

• 50 minute weekly therapy appointment, online or in person: £90.

+ DO YOU OFFER CONCESSIONS?

I offer 2 weekly concessional spaces for counselling trainees and people on low incomes, at £65. These slots are currently filled so I cannot offer any more.

+ HOW OFTEN WILL WE MEET?

Sessions are weekly: my modality of therapy works best with regular sessions.

+ WHAT HAPPENS IF I CAN’T MAKE IT?

Because my therapy approach works best on a weekly basis, clients reserve the same appointment time on a recurring weekly basis, and I hold this space for you. In order for me to reserve this space for you, I allow each client two cancelled sessions every 4 months, which means I will not charge for those two sessions as long as I have 48 hours’ notice. Outside of this allowance, I will seek to find an alternative time for you if you need to reschedule, but if I cannot, I ask for the full fee to be paid for any sessions missed.

You might like to know about why therapists often charge a cancellation fee. For some of us, this is about covering costs, including turning away other clients to reserve session times. Some doctors, tutors and hairdressers may charge cancellation fees to cover these costs too. The cancellation fee is not a punishment; it is an indication of the commitment and continuity of therapy. Even when you are not here, your space is being held, I take the time to reflect on our work, read on do research, and our work continues.

+ DO YOU OFFER EVENING SESSIONS?

I no longer work evenings, as I don't feel I can offer clients my best 'me' then. I offer 9am-5pm slots on Monday, Wednesday, Thursday and Friday. If evenings are a deal-breaker for you, you can search on most directories by time slot.

+ CAN WE MEET FORTNIGHTLY?

Often people are curious about fortnightly sessions: although I offer these to clients finishing therapy if they wish to gradually reduce frequency or after we have done a block of sessions, I don’t offer them on an ongoing or long-term basis. The main reason for this is that I have found that the therapy tends to be less effective, and clients can feel frustrated that they have been coming for a long time without progress. In short, fortnightly sessions are often a false economy. Of course, everyone is different and there may be exceptions to this rule, so please feel free to ask and we can discuss whether this is likely to be helpful.

+ CAN WE DO ONLINE THERAPY?

We can work online or in person, or you may want to do a combination of the two. We can discuss this in our exploratory call. If we decide to work online, you will need to download Zoom and I will send a regular password-protected Zoom link which we can use every week. Read more about online therapy.

+ WHERE ARE YOU BASED?

My practice is based in Godalming, a 5-minute walk from Farncombe station and a 20-minute walk from Godalming station. It is also on bus routes and there is on-street parking nearby. My therapy room is a quiet, private space in the garden - images here.

+ DO YOU ACCEPT INSURANCE?

I accept clients with private health insurance from AXA, Aviva, Vitality, Aetna, WPA, Cigna and Healix. This means that if you provide me with a pre-authorisation code, I will be able to invoice your insurance company directly. If your insurance company is contributing to or covering your fee, they will normally not contribute towards a late cancellation or non-attendance fee and you will be responsible for payment.

+ HOW DO I PAY?

I ask for payment by bank transfer 48 hours before your session, however please discuss with me if this is not feasible.